3. Contact JCPenney customer service. When you're ready to close your account, you'll need to contact JCPenney customer service. This is the only way to close your account. Call their support team at
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For each $1 spent on a qualifying purchase at JCPenney stores or jcp.com, you will receive 1 JCPenney Rewards point, up to the point maximum (2,000). Rewards apply to net card purchases (minus returns
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Go to the JCPenney online credit center. Enter your user ID and password. Check the "Remember User ID" box if you're using your own computer and visit the website frequently. Click the "Secure Login"